Pages tagged `technical-writing`

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Total of 13

#technical-writing#javascript#speedtest-custom

Storing STC results using JavaScript – Ookla Speedtest Custom

To help with proving a popular use case, we provided a code sample written in PHP to help demonstrate how data could be exchanged from JavaScript to a SQL database.

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#technical-writing#server-networking

Unable to verify HTTPS server configuration – Ookla Speedtest Custom

To support the latest browser security protocols, it was important that vendors follow guidelines to ensure their server networking software could pass the routine security monitoring watchdog process developed by Ookla.

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#technical-writing

Using browser networking tools to troubleshoot client-side errors – Ookla Speedtest Custom

As Ookla release the beta version of their HTML5 client, many of their customers (networking engineers) had trouble understanding how to debug and troubleshoot unexpected results. We used this opportunity to teach these users about the built-in DevTool's Networking features that are often overlooked.

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#technical-writing#front-end#speedtest-custom

Hosting the HTML5 front-end Test UI on your site – Ookla Speedtest Custom

Since many of Ookla's customers were new to the concept of using a iframe hosted from another web server, we needed to build a template to assist users with building their company web pages that displayed the test content in an HTML5 friendly manner.

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#technical-writing#front-end#server-networking

Updating your NetGauge site to host the STC test – Ookla Speedtest Custom

The client-side technology used to execute and host a test on a customer's website was completely rehauled and required a different approach to get similar results on the client's site. We worked to make this process as simple as possible for users who were used to a more complicated approach to hosting the test engine.

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#technical-writing#speedtest-custom

How Do I Upgrade to Speedtest Custom from NetGauge? – Ookla Speedtest Custom

Many of Ookla's licensed vendors were using the legacy Flash technology that was quickly becoming discontinued and blocked by security enhancements to major browsers. Our major effort involved helping ISPs and other networking vendors understand the new technology involved and provided high-level tutorials to help ensure that their plan to update their website would go as smoothly as possible.

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#technical-writing

User Migration - Ookla Speedtest Custom

Ookla—the team behind Speedtest.net—also offers an enterprise version of their flagship software used to measure network performance between a client and server. During the transition from legacy Flash protocols to new HTML5/JavaScript APIs, I lead a small team of technical service contractors to assist with the increased workload from the transition.

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#technical-writing#speedtest-custom#server-networking

Compatibility of your existing NetGauge OoklaServer Daemon – Ookla Speedtest Custom

To ensure network software was compatible with the latest JavaScript client technology, Ookla's database of licensed vendors needed to update the server-side component hosted in their network. Since it was not always possible to remotely verify each instance due to vendor side networking security limitations, we provided a tutorial to help manually check the version on the server.

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#technical-writing#javascript#speedtest-custom

Passing Test Results To The Browser – Ookla Speedtest Custom

Ookla's Speedtest Custom provided automatic storage of test results hosted in the online reporting dashboard for each license, however sometimes users needed to capture more information than we provided by the licensed features. To help with customer use cases, the JavaScript client leveraged the browser's Window.postMessage() method to enable safe cross-origin communication between the client's test instance and their self-hosted desired database.

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#technical-writing#speedtest-custom#server-networking

Ensuring your OoklaServer allows Speedtest Custom domains – Ookla Speedtest Custom

The JavaScript client used with Ookla's Speedtest Custom often required updating server side configurations to help ensure that resources accepted or rejected connections from certain domains and that connections were testing using the preferred API as optimized for reach browser.

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#technical-writing#speedtest-custom

Setting up your Test URL (Pending Subdomain Setup) – Ookla Speedtest Custom

Ookla's Speedtest Custom was hosted on speedtestcustom.com as a service to help licensed vendors to configure and eventually reference through an HTML5 iframe on their website. This required every test instance to define a custom subdomain that worked as their licensed Test URL. As this detail was a major change for users used to the self-hosted legacy technology, it required a guide to help vendors understand the purpose of the major step in setting up their process.

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#technical-writing#fintech

Using 3rd Party Add-ons - NinjaTrader 8 Help Guide

Since NinjaTrader 8 exposed low-level access to core platform technologies, it sometimes left a risk for users to install scripts that could introduce instability or insecurity to their platform. This was an informational guide to help make users aware of the risks of installing 3rd party add-ons and how to deal with some of the common issues as a result.

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#fintech#technical-writing

Attach to Indicator - NinjaTrader 8 Help Guide

One of the major enhancements to NinjaTrader 8 was the ability to attach a live market order to be updated automatically by a 3rd party script (without needing to know how to program). This was a simple operation guide to introduce users to the platform features.

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