Matthew Hendricks

Documentation • Onboarding • Developer Experience

Your docs are losing customers. I find the pages driving them away.

A 48-hour diagnostic shows where users drop off and what to fix first.

Ex-NinjaTrader PM · Built docs for 40K traders

Built docs for 40,000 traders at NinjaTrader · Microsoft · Privacy Dynamics

What You Get in the Docs Diagnostic

  • A Docs-Score report identifying the highest-impact drop-off pages
  • A prioritized fix list ranked by conversion risk
  • A 30-minute walkthrough explaining what to fix now vs later

Most teams only need to fix 2–5 pages. This tells you which ones.

More ways to work together

I support SaaS teams at westmark.dev and run Docs-Score for fast diagnostics.

Visit Support →