Matthew Hendricks

Documentation • Onboarding • Developer Experience

Find the 3 documentation pages silently losing you customers—before you spend another $50K on growth.

I run a fixed-scope documentation diagnostic that shows exactly where users drop off, what to fix first, and what can wait—so you don’t waste money scaling broken onboarding.

Run a $500 Docs Diagnostic

Delivered in 48 hours · No long-term contract · Fixed scope

Shipped production software used by 40,000+ traders · Former Product Manager on NinjaTrader 8 · Worked on large-scale documentation systems at Microsoft and privacy-focused startups

What You Get in the Docs Diagnostic

  • A Docs-Score report identifying the highest-impact drop-off pages
  • A prioritized fix list ranked by conversion risk
  • A 30-minute walkthrough explaining what to fix now vs later

Most teams only need to fix 2–5 pages. This tells you which ones.