Matthew Hendricks
Professional Resume
Product Developer | Web Designer | UX Specialist
Matthew Hendricks
Mastering the art of product development and user experience, with deep understanding of software creation and a knack for solving technical challenges
Contact
- Mountlake Terrace, WA (Greater Seattle area)
- 206-446-5495
- contact@matthewhendricks.net
Summary
- Strong understanding of the user experience design process
- Experience with user research and usability testing
- Ability to create wireframes and prototypes
- Hands-on with HTML, CSS, and JavaScript, Python, C#
- Ability to write clear and concise documentation
- Excellent communication and collaboration skills
Work Experience
Product Developer
2023 January - PresentDecent Fintech â Mountlake Terrace, WA
- Led the development and pre-launch of the Optimizer0 product, a sophisticated algorithm-based tool designed to simplify wealth management and promote financial literacy.
- Implemented accessibility-focused features and mindful design principles to improve user experience and inclusivity.
- Managed technical services, including the development of a comprehensive documentation website, graphics design, and hosting management.
Customer Engineer
2021 October - 2022 JunePrivacy Dynamics â Seattle, WA
- Developed and managed a new documentation website, implementing a JavaScript framework, designing graphics, and managing Netlify hosting.
- Engaged with early-stage customers to address technical queries about privacy solutions for the modern data stack.
- Troubleshot UX and QA issues in collaboration with the engineering team.
Contract Technical Writer
2019 April - 2020 JuneMicrosoft, Premera Blue Cross â Seattle, WA
- Worked various contract positions documenting product features following company style guides.
- Transformed Word Documents and PDFs into an updated internal wiki, coordinating with product managers and engineers to ensure up-to-date documentation.
- Managed workload using git and markdown, maintaining a low error rate in documentation.
Technical Services Manager
2017 April - 2018 DecemberOokla â Seattle, WA
- Managed a team of technical writers and customer engineers, providing guidance and support to ensure high-quality documentation and customer support.
- Collaborated with product managers and engineers to ensure documentation was up-to-date and accurate.
- Managed product-led SaaS onboarding, including content development, email campaigns, and customer support.
Product Manager, Technical Lead
2010 May - 2017 AprilNinjaTrader â Denver, CO
- Managed the development of a new product, NinjaTrader 8, a trading platform for the futures and forex markets.
- Led a team of developers, designers, and technical writers to create a new product from the ground up.
- Developed a new documentation website, implementing a JavaScript framework, designing graphics, and managing hosting.
Education
General Education in Computer Information Systems
Laramie County Community College â Cheyenne, WY
2005-09-01 - 2006-12-01
Skills
- WCAG 2.1
- FastAPI
- Content Management (CMS)
- Figma
- Git
- Markdown
- Netlify
- Pandas
- Technical Writing
- Vue.js
- Notion.so
Read my resume online or download it as a document.
Some things about Matthew
I'm originally from western Nebraska and studied computer science in Laramie, Wyoming. I have over 10 years of experience in software and know a lot about product management, customer engineering, and technical writing, with a focus on user experience and developer audiences. Currently, I'm seeking new opportunities in Seattle, where I live with my wife and two kids.
Product Developer | Web Designer | UX Specialist
Matthew has experience in product management, customer engineering, technical writing, with an emphasis on user experience and developer audiences. He is currently open flexible work environments in the United States.
Say Hello ↓My Interests
I care about creating solutions that make lives easier.
Get In Touch
Reach out and start a conversation about fintech, accessibility, and more.
If you think I would be a good fit for your project or team, please reach out to me by filling out the form below or by sending me a text or email.
PHONE
206-446-5495Product Developer | Web Designer | UX Specialist
Let's connect and talk about your project.
I will respond to your message within 48 hours.